Effective Date: 23/09/2025
At pataas.lk/, we are dedicated to providing accurate, helpful, and engaging content about Sri Lanka’s travel, culture, and lifestyle. As our website primarily offers free informational articles and guides, we do not sell physical goods directly. However, in cases where paid services, sponsored listings, or digital content are involved, the following policy applies:
1. Digital Content & Services
- All digital content (articles, guides, or sponsored placements) provided through pataas.lk/ is considered non-refundable once published or delivered.
- If you purchased a promotional service (e.g., sponsored article, advertisement, or listing) and it was not published as agreed, you may request a full refund within 7 business days.
2. Advertisements & Sponsored Content
- Payments for advertisements or sponsored content are non-refundable once published.
- If a publication error occurs due to our mistake (e.g., wrong dates, missing links, formatting errors), we will correct it promptly at no additional cost.
3. Third-Party Services
- pataas.lk/ may include links or references to third-party services (e.g., hotels, tours, products). We are not responsible for their refund or return policies. Please contact the respective service provider directly.
4. Cancellation Policy
- If you wish to cancel a paid service before publication, you must notify us at least 48 hours in advance. In such cases, a refund may be issued after deducting any administrative or processing costs.
5. How to Request a Refund
To request a refund or raise a concern, please contact us:
📧 Email: idealemons@gmail.com
📍 Address: C03, City Axis, Bellapitiya, Horana, 12400
We aim to review all requests within 5–7 business days and will notify you of the outcome.
6. Changes to This Policy
pataas.lk/ reserves the right to update or modify this Return & Refund Policy at any time without prior notice. The revised policy will be effective from the date it is published on this website.